Pretty upset with RCBS
Posted: Sun Apr 03, 2016 9:21 am
I have of late had issues with my sizing die for the 50 Action Express cartridge I shoot in my Desert Eagle hand gun. The sizer isn't sizing the mouth of the case small enough to hold the 300 grain bullet that I shoot in this weapon. So I contacted RCBS and they said send them the die for evaluation. In the mail it goes and a month later I get it back with 5 sized cases and they say it is "in specification" no action necessary. Two of the cases they sent me had bullets seated in them, they were 450 grain bullets that are way to long for the cartridge so I took these apart and pushed them into two of the others with my fingers needless to say these cases have the issue I was talking about.
So I have contacted them again and they basically gave me the brush off and said it was my problem not theirs. So much for that famous "life time warranty" I was totally ticked off at them so I called rather than e-mailing got the same answer as well as telling me to buy new brass. Hell some of the stuff I am loading is new Starline brass. RCBS didn't seem to care about that either.
Anyway I have ordered a new sizer die from Hornady and I should be back up and running in a few days but I am disappointed in RCBS and their handling of this. The result was I didn't buy their 7X57 die set for my new to me 1908 Brazilian Mauser I got the Hornady dies coming maybe they will stand behind their product warranty.
One Mad Shooter
Burrhead

So I have contacted them again and they basically gave me the brush off and said it was my problem not theirs. So much for that famous "life time warranty" I was totally ticked off at them so I called rather than e-mailing got the same answer as well as telling me to buy new brass. Hell some of the stuff I am loading is new Starline brass. RCBS didn't seem to care about that either.
Anyway I have ordered a new sizer die from Hornady and I should be back up and running in a few days but I am disappointed in RCBS and their handling of this. The result was I didn't buy their 7X57 die set for my new to me 1908 Brazilian Mauser I got the Hornady dies coming maybe they will stand behind their product warranty.
One Mad Shooter
Burrhead